Shipping policy
Shipping Policy
Last updated: August 10, 2026
Thank you for shopping with Supply94. This Shipping Policy explains how orders are processed, shipped, tracked, and delivered.
Order Processing
Orders are typically processed within 1–3 business days after payment has been successfully confirmed. Orders placed on weekends or holidays may begin processing on the next business day.
During periods of high order volume, processing may take slightly longer. Customers will receive a shipping confirmation once their order has been dispatched.
Shipping & Delivery Times
Estimated delivery times are displayed at checkout when available. Delivery times vary depending on the destination, shipping method, carrier, and other factors outside of our control.
Please note that estimated delivery dates are estimates and are not guaranteed. Carrier delays, customs processing, weather conditions, holidays, and other circumstances may affect delivery.
Shipping Costs
Shipping charges are calculated and displayed at checkout before payment is completed. The amount may vary depending on the delivery destination and available shipping method.
Customers will always be able to review applicable shipping charges before placing an order.
Order Tracking
When tracking is available, customers will receive tracking information by email after their order has shipped. Please allow some time after receiving your shipping confirmation for the carrier's tracking system to update.
International Orders
Supply94 may ship to select international destinations. Available destinations and shipping options will be shown during checkout.
International shipments may be subject to customs inspections, import duties, taxes, or other fees imposed by the destination country. Unless otherwise stated at checkout, customers are responsible for any applicable import duties or taxes.
Customs processing may also cause delays beyond the original delivery estimate.
Incorrect Shipping Information
Customers are responsible for providing a complete and accurate shipping address at checkout.
If you notice an error in your shipping information, please contact us as soon as possible. We cannot guarantee that an address can be changed after an order has entered processing or has been shipped.
Supply94 is not responsible for delivery issues resulting from incorrect or incomplete information provided by the customer.
Lost, Delayed, or Damaged Shipments
If your tracking information has not updated for an extended period or you believe your shipment has been lost or damaged in transit, please contact us so we can review the situation.
Where appropriate, we may work with the shipping carrier to investigate the shipment.
Delivery Confirmation
An order may be considered delivered once the shipping carrier marks the package as successfully delivered to the address provided at checkout.
If tracking shows your package as delivered but you cannot locate it, please check around the delivery location and with household members or neighbours before contacting us.
Contact Us
If you have any questions regarding shipping or an existing order, please contact us through our Contact Us page or at:
Email: supplyy94@gmail.com
Store: Supply94
We aim to respond to customer inquiries as soon as reasonably possible.